You can connect multiple devices to a single account, with the device limit depending on the chosen subscription plan. Key points to note about this feature include:

• Accounts can be accessed across various platforms regardless of the initial sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of supported devices varies based on the subscription plan, theoretically allowing an unlimited number of devices per account.
• Notifications will be sent if connected devices exceed the plan limit, prompting users to remove excess devices upon logging in.
• Each device can be linked to a maximum of two accounts, whether it's a computer or a mobile device.

Absolutely! You can enjoy Galaxy VPN for China for free indefinitely through the "Daily Check-in" feature. Each day, you're granted 15 minutes of free usage time. Additionally, you can earn 1 point for each successful referral, which can be exchanged for a 1-day pass. Here are the main points:

• Galaxy VPN for China offers the "Daily Check-in" feature for free indefinitely.
• New users receive an initial 15 minutes of free usage time, and can earn an extra 15 minutes by completing the check-in process the following day.
• During the free trial, you can use our services without any restrictions on usage. However, please note that server access is restricted to locations covered by the free plan.
• You can collect points by participating in our referral program and redeem them to get different types of plans.

Absolutely! We offer a 15-minute daily trial period. To start your trial, please follow these steps:

1. Download the Galaxy VPN for China app.
2. Register a new account.
3. Tap the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial is subject to change and may be discontinued at any time without prior notice.

Galaxy VPN for China prioritizes user privacy, guaranteeing that no activity or connection logs are recorded. Additionally, the VPN service refrains from retaining any data that could potentially trace network activities or behaviors back to an individual user.

You can reach out to us via the following methods:

• Website: http://trygalaxyapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach out to us via the following methods:

• Website: http://trygalaxyapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Galaxy VPN for China supports web applications such as Telegram, WhatsApp, or Gmail, which utilize HTTPS. This mode can modify routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web versions of these applications. However, the application versions may use various other ports.
To ensure access, the following measures should be implemented:

• Use the "Global Mode" option available in the routing settings.
• Modify the proxy settings of the application. For example, here is how you can change the proxy settings for the LINE app:
  
  

• When attempting to sign in on a new device and the device limit is exceeded, you will be directed to the "Unbind Device" page to remove any connected devices.
• Additionally, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device of your preference.

It's common to forget usernames or passwords, and we strive to simplify the recovery process. Here are your options:

• If you've forgotten your username, please reach out to us and include a screenshot of your payment record.
• If you can't remember your password, utilize the "forgot password" feature available in the app.

Some users have difficulty choosing a server after selecting a region.
To make it easier, we now only show regions. Galaxy VPN for China will automatically connect you to the best-performing server within your selected region. Here are the details:

• The location menu will only show regions, but each region includes hundreds of servers. When you select a region, Galaxy VPN for China automatically connects you to the best-performing server based on your network conditions.
• If you are unsatisfied with the server you are connected to, you can disconnect and reconnect to the same region to link to a different server.
• You can repeat this process until you find a server that suits you.

• Slow internet speeds locally (without using a VPN).
• High user traffic at certain VPN server locations.

To resolve these issues, you can try the following methods:

• Check your local internet speed by temporarily disabling the VPN.
• Test different network connections such as WiFi, 4G, or 5G with the VPN off to identify any connection problems. For example, if your WiFi is unreliable, switch to a mobile data connection.
• Turn off the VPN, switch to a new server location, and then reconnect.
• If you want to stay connected to the same geographical area, disconnect and reconnect as this could link you to a different server within the same region.
• Continue these tests until you find the most suitable server for your requirements.

Earn points by referring friends, then use those points to redeem rewards. Here's the process:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking "Share Now." Share the code with friends or post it on your social media profiles or blog.
• Receive 1 point for each friend who successfully refers, which you can exchange for a 1-day pass.
• View your redeemed plans in the "My Account" section once you've redeemed your points.
• For a referral to be successful, your referred friend must download and start using the app. If they download but do not use the app, you will not receive your referral point until they begin using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are key points to consider:

• We accept various payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you've successfully made a payment but don't immediately see the corresponding plan reflected in your account, wait for about 5 minutes, then log out and log back in.
• If you still encounter issues after following the above steps, take a screenshot of your payment confirmation and contact us for further assistance.

By configuring a VPN on your Android, you can secure all your activities effectively. Just connect to one of our numerous VPN servers to change your device's IP address, protect your information on public Wi-Fi networks, and access restricted websites and services.

A VPN creates a virtual network by virtually linking multiple computers. Originally designed for speed and security, its main uses now include privacy, encryption, and accessing restricted content.